Overview
          
            At Cutoolz, we strive to provide reliable and high‑performing SEO and YouTube automation tools to help you grow your online presence efficiently. However, we understand that technical issues may sometimes occur. This refund policy outlines how we handle such situations to ensure transparency and fairness.
          
        
        
          Tool Downtime & Fixes
          
            - Please allow us 24 to 48 hours to resolve the issue.
 
            - Our tools operate using shared accounts, and on occasion, they may be temporarily disabled or restricted.
 
            - In such cases, we aim to recover access within 12 to 48 hours.
 
          
          We prioritize recovery
        
        
          Tool Replacement
          
            If we are unable to fix the original tool, we will provide you with a replacement tool that performs the same function. The replacement will be given at no additional cost.
          
          Replacement at no extra charge
        
        
          Full Refund Conditions
          
            If the tool still does not work after the recovery or replacement period, we will:
          
          
            - Issue a 100% refund, calculated based on the number of days you used the tool.
 
            - For example: if you used the tool for 5 out of 30 days, you will receive a refund for the remaining 25 days.
 
            - Refunds are processed within 3 business days.
 
          
          
            Example formula: Refund = Plan Price × (Unused Days ÷ Plan Days)
          
          Fair, pro‑rated refunds
        
        
          No Refunds in Certain Cases
          
            - We do not offer refunds if you simply do not like the tool or change your mind after purchase.
 
            - Refunds are only issued in cases where the tool is non‑functional and unrecoverable after the resolution period.
 
          
          No refunds for change of mind